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670 East 29th Street, 2nd Fl· Paterson, New Jersey, 07504
(973) 933-1432 · E- mail: contact@AkilahThompkinsPMP.com


Summary(back to top)

Project Management Professional (PMI Certified) with years of experience with system related projects, systems analysis, application development, process redevelopment, large-scale migrations, web design,and security management. Additional experience also includes: application testing, maintenance, creating training documentation, and conducting training programs.

Qualifications
  • Proven team leader, I have managed small and large teams with members from varying functional groups.
  • Experienced in managing large scale projects from initiation to execution; including feasibility analysis, risk assessment and mitigation, design and development, testing, and end user training.
  • 6 years in the healthcare industry, particularly dealing with healthcare financial and clinical applications.
  • Wealth of knowledge in healthcare regulatory billing practices including New York State heath care billing regulations and HIPPA compliant billing practices.

Experience (back to top)

Patient Accounts Systems Project Analyst
Memorial Sloan Kettering Cancer Center, New York, NY                                                                  2002-Present

Managed projects for new system enhancements, application and hardware implementations. Project management activities include: vendor selection, project plan development, acquiring and managing resources, and documenting and reporting project status to varying levels of stakeholders. Worked with various ancillary departments to interface their billing processes such as the Pharmacy, OR, and Radiology departments. Served as system access coordinator for numerous internal and external applications for over 150 users and troubleshoot users’ system related issues. Facilitated HIPPA compliant activities such as file receipt and transmission, auditing of systems’ activity logging, and maintaining the charge master file which included: charge validations, testing, and compliance audits to ensure accurate billing of over 9,000 technical charges. Recently began support of the OR and Anesthesia applications including integration test, vendor relations, and managing major upgrades.

    Key Projects

  • Participating as a team lead on implementation of new department application, Soarian Financials, which will impact 200+ direct users and various ancillary systems center-wide.
  • Designed, developed, and implemented the departmental intra-net website which facilitates the work functions of 150+ users including patient inquiry staff and hospital administration.
  • Development of new Payment Posting application module which enabled users to post payments in a completely paper-less environment and allowed management to automate work distribution and track real-time productivity.
  • Implemented Tissue Tracking application which allowed users to track tissue inventory and implant data electronically and meet JHACO requirements.
  • Managed the redesign of Patient Billing statements to provide a more user friendly statement; which reduced call center volume by 25% in the first 6 months of implementation.
  • Managed a project to interface SoftMed, the medical records coding application, and Invision, the patient accounting and billing application, to ensure proper coding on patient bills and meet Medicaid and other regulatory billing requirements.

Patient Accounts Co-Op
Memorial Sloan Kettering Cancer Center, New York, NY                                                                2001- 2002

  • Perform medical billing and collection functions including maintaining patients’ account information and facilitating insurance payments and refunds.

HR Training Intern/ Co- Op
ADP, Roseland, NJ                                                                                                                             2000- 2000

  • Assisted in developing and compiling training programs, on-line reference database, and user manuals.
  • Updated and maintained employee training records using Registar System and employee referral logs using MS Access.
  • Scheduled and assisted with training sessions, and conducted reference checks.

Field Sales Summer Intern/ Recruiting Representative
Philip Morris USA, Bedminster, NJ                                                                                                    1999- 2000

  • Assisted in contract implementation, coordinating promotions, improving retail relations, and campus recruiting efforts.
  • Developed a project to enhance productivity and utilization of the company's part-time merchandisers.

Education (back to top)

Certified Project Management Professional
Project Management Institute                                                                                             May 2007

Masters of Science in Information Systems
Stevens Institute of Technology                Hoboken, NJ                                                    May 2005

  • Concentration Information Management

Bachelor of Arts in Communications
Seton Hall University                          South Orange, NJ                                                   May 2002

  • Concentration Public Relations and Advertising, Minor- Psychology

Certificate in Information Technology
Seton Hall University                          South Orange, NJ                                                   May 2002

Computer Skills (back to top)

Programming Languages: Java, JavaScript, and HTML

Applications: MS Office 98-2003 (Word, Excel, PowerPoint, Access, and Outlook), Windows 98, ME, NT, 2000 amd XP, MS Visio , Registar (a HR Training registration program), Microsoft Project

Design Applications: Adobe Photoshop CS3, Adobe Dreamweaver CS3, Abobe Flash CS3, MS FrontPage 2003, CorelDraw8, 3D Studio Max

Patient Accounting Applications: Siemens’ Invision, Siemens’ Soarian Financials, Monarch, Filenet, Panagon, Reflections FTP Client, RAM, Cirius, RXTFC.com, and Omnipro

Clinical Applications: Epic’s Optime, Epic’s Cadence, Epic’s Bridges Interface Monitor, and Capsule Device Manager

 

REFERENCES AVAILABLE UPON REQUEST
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(973) 933-1432
Paterson, New Jersey
contact@akilahthompkinspmp.com